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PSU General Insurer’s Net Profit Up In FY’13

PSU General Insurer

On the back of growth in premium collection and reduction in losses, public sector general insurers have reported a rise in their net profits for the financial year 2012-13.

Insurers, including the New India Assurance, United India Insurance and Oriental Insurance, have seen an increase in Profit After Tax (PAT) for FY’13.

New India Assurance has posted a PAT of Rs 843.6 crores for FY’13 as against Rs 179.3 crores in FY’12. The company’s total premium collection stood at Rs 10,038 crores in India in FY’13, a growth of 18% over the last financial year. The company’s foreign operations, spread over 22 countries, generated a premium of 2,467 crores, up 17.6% over the previous financial year.

United India Insurance has posted a growth of 36% in PAT at Rs 527 crores for FY’13 as against Rs 387 crores in FY’12. Company’s premium collection stood at Rs 9,266 crores in FY’13, up 13% over the last fiscal.

Similarly, Oriental Insurance almost doubled its PAT in FY’13, at Rs 794.7 crores.

For most public sector general insurers, underwriting losses have come down significantly due to the dismantling of the third party motor pool for commercial vehicles. This was replaced by the declined risk pool from first April 2012.

United India Set To Revamp It’s Operations

United-India-Insurance

United India Insurance Company is planning to start a new wave of transformation aimed at enhancing the human resources utilization and to increase productivity of employees to ensure an improved performance across various verticals.

The company is targeting a premium of Rs 11,000 crores with Profit After Tax (PAT) of Rs 600 crores in this financial year. The company is looking at starting second wave of transformation for which the bid to select consultants has already been floated.

The company had already implemented recommendations of a first wave of transformation started in 2007-08 at various levels, including the agencies and verticals like motor vehicle claims and bancassurance.

The company has seen positive results of the first wave of transformation like its market share have gone up and the growth has become higher than its competitors. As now company has seen that the verticals are not doing well it has decided to transform the business.

Last time, the transformation was based upon a report of global consultant firm Boston Consulting Group (BCG) and the company is expected to finalize the consultant for the second wave in a month. BCG, Ernst & Young, Pricewaterhouse Coopers, McKinsey and Deloitte, are among the bidders for the consultancy in the second wave.

United India Insurance would continue to focus on retail business through agents and in the present year add around 530 micro-offices. It will also increase its focus on its information technology activities, including expansion of info-kiosks and online policies.

United India Insurance Net Profit Up 36% In FY’13

united-india-insurance-policy-mantra

United India Insurance has posted a 36% rise in its net profit at Rs 527 crores in 2012-13 as against Rs 387 crores in 2011-12.

  • Gross premium income grew to Rs 9,266 crores in FY’13, compared with Rs 8,179 crores in the previous year, posting a growth of 13.29% with an accretion of Rs 1,087 crores.
  • Net premium income grew by 10.47% at Rs 7,489 crores as against Rs 6,780 crores.
  • Net earned premium income grew by 12% at Rs 7,251 crores, compared with Rs 6,087 crores.
  • Claim ratio stood at 84.61% for FY’13 compared to 88.50% in FY’12, an improvement of 3.89% due to better underwriting practices and claim control measures.
  • The investment income up from Rs 1,600 crores in FY’12 to Rs 1,777.41 crores in FY’13
  • Dividend of 70% is proposed for the year.
  • The net worth grew to 9% at Rs 4,952 crores as on 31 March 2013.
  • The company is targeting a premium income of Rs 11,000 crores for the current financial year.
  • Company has made a provisioning of Rs 431 crores towards pension and gratuity liabilities.

The company said that proposed formation of a Third Party Administrator (TPA) for PSU general insurers will help the company to improve the claims processes gradually. At present, the company is working with 12 TPAs and it will continue to use them.

The company is also in the process of appointing a consultant to chart the strategy for bringing out transformation and growth in it’s across verticals.

Despite growth in premium income and profit, the company reported a marginal fall in its market share. Company’s market share fell to 13.46% in FY’13 from 14.93% in FY’12.

United India Gets into Crop Insurance

united-india-insurance-policy-mantra

United India Insurance has tied up with Agriculture Insurance Company and was selling two of the crop insurance products of the company.

United India has started selling the crop insurance products this year and is focusing on southern states. It will expand the sale of crop insurance products on larger scale next financial year in other parts of the country too.

So far, it has insured 10,000 farmers in Namakkal area in Tamil Nadu.

The company will target farmers who had not taken loans from banks.

At present, the company has 461 micro offices across the country and planning to increase it to 510 by the end of this fiscal.

The company has involved self-help groups, non-governmental organizations for the sale of micro insurance products.

PSU General Insurers Latch on to Investment Income

PSU General Insurer

Coming day’s looks promising for the general insurance industry, as on the one hand with rising stock markets there equity investments are soaring, and on the other hand they are reducing discounts on premiums and offloading high risk portfolios. This scenario looks to be a best possible bet for them to make up for their underwriting losses.

All four PSU general insurers – New India Assurance, National Insurance, Oriental Insurance and United India Insurance are optimistic about a better equity investment this fiscal.

The investment income of New India Assurance grew over Rs 300 crores in April-December 2012 to Rs 2,055 crores from Rs 1,709.14 crores in the previous fiscal. More than half of this investment return has come from its equity portfolio. The company say that since it is an active participant in the capital market, it analyse the stock movement well and get invested in it.

Oriental insurance also registered a profit of around Rs 450 crores for the quarter ended December 2012. The total investment income of Oriental insurance and book value stands now at over Rs 1,700 crores and Rs 1,100 crores, respectively.

The case is no different at United India insurance, where the total investment income came in close to Rs 1,500 crores in April-December.

As of 5 February 2013, the stake value of National insurance and Oriental insurance stood at Rs 4,298 crores and Rs 4,429 crores, respectively.

Investment portfolios can sometimes yield returns that can cushion the impact of a poor underwriting performance. An underwriting performance refers to profits after claims payment and expenses. Of late, PSU general insurers have been under strain on this front, faced with bleeding portfolios on third party policies, group health and fire.

In a bid to curtail losses from group health insurance portfolio, the finance ministry last year had suggested that insurers should do away with loss-making businesses, cut down on discounts and take steps to make it a less competitive scenario for themselves. These steps has lead to a overall drop of around 4-5% in combined loss ratio (losses incurred plus adjusted expenses) for all the four PSU general insurance companies.

Underwriting loss of PSU general insurers declined by 22.94% to Rs 5,817 crores in FY’12 from Rs 7,549 crores in FY’11.

PSU General Insurers Planning to Expand Abroad

PSU General Insurer

To tap the Indian Diaspora, four public sector general insurers –New India Assurance, Oriental Insurance, National insurance and United India Insurance – are considering to expand their operations to other countries in the next financial year.

Given the large number of Indians and Indian businesses in South-east Asia, West Asia and Africa, these regions are emerging as preferred destinations.

Oriental Insurance: It is currently present in Dubai, Kuwait and Nepal. It is the only Indian company to have operations in Qatar. It is also planning to partner a reinsurance company in Nepal, subject to government and Insurance Regulatory and Development Authority’s (IRDA) approvals. The company’s current equity in the insurance pool in Nepal would be transferred to the new Insurance Company. The insurance pool in Nepal was created to provide reinsurance cover against damages resulted from terror activities.

New India Assurance: It is keen to extend operations to Canada, Qatar and Myanmar. At present, company has 27 offices across the globe. Company is also exploring opportunities across Africa. Company also has presence in Nigeria.

United India Insurance: It would seek to expand in South-east Asia and West Asia in next financial year. Company is seeing opportunity in Sri Lanka because several Indian businesses are based there.

National Insurance: At present it has one international office and it is planning to expand to other areas.

Four PSU General Insurers, Life Insurance Corporation of India (LIC) and General Insurance Corporation of India (GIC) have a joint venture called ‘KenIndia’ in Kenya that offers life, non-life and health insurance products.

Four PSU General Insurance companies are also considering forming a joint venture to expand in Africa.

United India Planning to Foray in West Asia, SAARC Nations

United-India-InsurancePublic sector General Insurer, United India insurance is planning to enter the West Asian and SAARC countries to tap the potential in these regions due to a presence of a large India Diaspora and business activities of Indian and foreign companies. This is in preliminary stage.

The operations could be through a joint venture or a branch or an agency model and it is expected to be commissioned in few months.

Company is confident that at least one centre would begin operations before March 2013, subject to clearances.

At present, United India has about 1,436 branches across the country. And it has about 15% market share.

IRDA Working On Centralized Mechanism to Improve Health Insurance Service

IRDA-PersistencyIn a bid to improve servicing and prevent misuse of mediclaim benefits by hospitals, Insurance Regulatory and Development Authority (IRDA) is working on a centralized mechanism to capture health insurance data.

With this system, IRDA will capture data pertaining to health insurance systems and entire medical process and billing claims. This system will not only improve health insurance servicing but also prevent over-billing by hospitals.

In the long run, it will also be useful in developing a code in line with the global practice, besides reducing the cost of health insurance and increasing its reach.

The health insurance sector is facing problems because of high cost to claim ratio. As of June 2012, the cost ratio for the public sector companies was 140% of the premium received under the health portfolio.

Insurance companies have a network of hospitals, known as PPN, which offers health insurance services under cashless facility. The network hospitals are decided through an agreement between Third Party Administrators (TPAs) and hospitals. The list of network hospitals is amended from time to time.

Four PSU general insurers –New India Assurance, Oriental Insurance, National Insurance and United India Insurance- had in July last year stopped the cashless facility in select private hospitals, alleging over-billing.

The companies had alleged that some of the hospitals were charging the patients having health insurance policies at rates which were quite higher than the reasonable cost of treatment.

After this, IRDA in august came out with a circular stating that the policyholders undergoing treatment will continue to get cashless benefit even if the hospital where they are admitted is delisted by the insurers from cashless cover. IRDA has also asked companies to regularly update policyholders on any change in the list of hospitals offering cashless cover.

United India Launched Mobile Premium Payment Facility

Public sector insurer, United India Insurance has launched an application by the name ‘M-Power’ that can be used by its customers to pay their premiums using a mobile phone.

With this launch United India has become the first insurance provider both in life and non-life insurance in the country to offer customers a facility to pay their premiums through mobile phones.

At present, United India has around 2 crores customers and company is expecting that in next two years at least 5-7% customers will use this service.

Going forward company is also planning to pay claim through this mode.

Company will conduct a series of campaign over next few weeks for promoting this concept.

Company will also use this platform for educating people in rural areas on insurance.

Private sector lender, Standard Chartered Bank is one of the partners of United India for collecting premiums through various modes.

PSU Insurers to Set Up Common TPA within Six Months

PSU General InsurerWithin the next six months, government-owned insurance companies will have an in-house Third Party Administrator (TPA) system.

In the common TPA, four general insurers -New India Assurance, United India Insurance, National Insurance and Oriental Insurance will have equal stake, while Life Insurance Corporation of India (LIC) and General Insurance Corporation of India (GIC) might have lesser stake. This is because common TPA has been designed to meet the needs of the PSU General Insurers.

The common TPA has been proposed to minimize fraud claims in the health insurance segment. It is also expected that common TPA will help to speed up the claim settlement process and reduce the claim’s ratio of insurance companies. At present, insurance companies pay a commission of 6% of premiums to TPAs to settle claims.