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Health Insurance Premiums Likely To Get Dearer

health-insurance5

Rising medical treatment costs and high claims ratios are likely to force health insurers to increase premium rates by 15-20% this year. For instance, New India Assurance recently got Insurance Regulatory and Development Authority (IRDA) approval to increase the premiums on its health insurance policies.

As New India Assurance is the largest general insurance company in India and sets benchmark for the industry, other insurers are expected to follow suit.

New India Assurance said that its present premium rates were fixed almost six years ago. The old rates have not kept up with the inflation in medical costs.

The health insurance rates vary for different segments depending on the claims experience, but the average increase across segments this year is around 20%, said New India Assurance.

The average claims ratio with regard to health insurance, including group and individual, is around 120% for general insurers. That means, for every Rs 100 collected by way of premium, the general insurer pays out Rs 120 in claims, thereby making the portfolio loss making.

Medical inflation rates have been rising around 15% every year. Hence, insurers have requested the IRDA to allow them to increase the health insurance premium rates by 10-15%.

Apart from increasing premium rates, most private insurance companies such as ICICI Lombard, Future Generali and Bajaj Allianz General Insurance have shifted to in-house settlement of claims to improve efficiency.

The four public sector general insurers –Oriental insurance, New India Assurance, National Insurance and United India Insurance – are currently in the process of floating their own Third Party Administrator (TPA), aimed at minimizing fraudulent claims and lowering the claims ratio. The TPA is expected to be operational by January 2014.

New India Assurance Sets Rs 15,000 Crores Premium Target For FY’14

newindia

Public sector general insurer, New India Assurance has set a target of Rs 15,000 crores for premium collection in the current financial year. The company would launch a series of measures to even surpass its target and grow above the market growth rate.

The company is also planning to recruit 25,000 agents in the current fiscal and foray into retail business, with a view to increasing its presence significantly in rural, social and micro insurance sectors. Company has added 16 more micro insurance products to its stable.

The company would settle large number of motor third party claims through compromise and conciliation.

The company also plans to enter insurance business in Qatar, Myanmar and Canada.

The company had opened 48 micro-offices in Tier II and Tier III sites and rural areas, and had adopted two villages in Shivaganga district.

PSU General Insurer’s Net Profit Up In FY’13

PSU General Insurer

On the back of growth in premium collection and reduction in losses, public sector general insurers have reported a rise in their net profits for the financial year 2012-13.

Insurers, including the New India Assurance, United India Insurance and Oriental Insurance, have seen an increase in Profit After Tax (PAT) for FY’13.

New India Assurance has posted a PAT of Rs 843.6 crores for FY’13 as against Rs 179.3 crores in FY’12. The company’s total premium collection stood at Rs 10,038 crores in India in FY’13, a growth of 18% over the last financial year. The company’s foreign operations, spread over 22 countries, generated a premium of 2,467 crores, up 17.6% over the previous financial year.

United India Insurance has posted a growth of 36% in PAT at Rs 527 crores for FY’13 as against Rs 387 crores in FY’12. Company’s premium collection stood at Rs 9,266 crores in FY’13, up 13% over the last fiscal.

Similarly, Oriental Insurance almost doubled its PAT in FY’13, at Rs 794.7 crores.

For most public sector general insurers, underwriting losses have come down significantly due to the dismantling of the third party motor pool for commercial vehicles. This was replaced by the declined risk pool from first April 2012.

Insurers Find Management Costs Hard To Tame

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Non-life insurance companies are struggling to bring their management expenses -wages, dividends and commissions – under the prescribed limit.

Management ratio, or the portion of gross direct premium collection that is utilized for meeting management outlay, was over 24% of the gross premium collected a year ago for non-life insurers, and projected to slide to about 22% this year –still well above the 19.5% prescribed by section 40C of the Insurance Act.

State-owned, Oriental Insurance, New India Assurance, National Insurance and United India Insurance are seeing a drop, albeit just 3-5%, in their management ratios this fiscal.

Experts say that adopting strategies like revision in prices and commission helped the state-owned insurers. Also, in line with the finance ministry’s directives, they steered clear of loss-making portfolios, and cut their exposure to select group health policies. They revised prices in segments like third party and group health policies.

Insurance Regulatory and Development Authority (IRDA), on its part, raised motor third party premiums by 30% in March. It also allowed a few general insurers to modify the prices in segments like retail, group health and property policies.

But, private sector non-life insurers have not been as successful. Private players need to wait till their business picks up. As the business grows, their expenses will come down.

New India Assurance Raised Health Premium Rate

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The Insurance Regulatory and Development Authority (IRDA) has cleared a hike in health insurance rates for policies issued by New India Assurance, country’s largest non-life insurer. The new rates are on an average 20% higher than the old ones which were in force from 2007 and will come into effect from next month.

The rate hike could trigger similar revisions among other state-owned non-life insurers since New India Assurance, being the largest, sets the benchmark for rates.

New India Assurance has said that their rates have not been revised since 2007. The revision in premium rates will result in an average increase of around 20% but it will vary from segment to segment.

For renewal policies, the new rates will take a bit longer to be applicable as the insurer will have to provide a three-month notice.

At present, for an individual aged up to 35 years in Mumbai, the cost of a 5 lakh health insurance cover is Rs 5,410, which goes up to Rs 6,078 after factoring in service tax. The cost could go up to Rs 7,300 after the hike. But this would vary according to the individual’s health profile and location. Premium varies with location because of variation in cost of treatment.

Insurers have been complaining that losses in health insurance have been over 120%.  Besides raising rates, the state-owned non-life insurance companies are trying to reduce losses in health insurance by floating their own Third Party Administrator (TPA) – a separate entity that will manage the health insurance business and network with hospitals.

The in-house TPA for PSU general insurers would be operational by first January 2014.

This common TPA concept was mooted last September, and is expected to have National Insurance, New India Assurance, Oriental Insurance, United India Insurance and General Insurance Corporation of India (GIC Re) as stakeholders.

The companies are putting in IT mechanism and recruiting personnel for the new entity.

The common TPA has been proposed to prohibit large scale leakages while settling insurance claims in the health segment.  It is expected to speed up the claim settlement process as well as claims ratio of insurance companies.

This move is also expected to reduce costs for these insurance players, who pay a commission of approximately 6% of premiums to TPAs to settle claims.

New India Keen to Insure Odisha Against Natural Calamities

The New India Assurance Co. Ltd.

India’s largest general insurance company, New India Assurance has proposed the Odisha state government to subscribe to an insurance coverage plan on natural calamities.

The company has floated an idea with the state government for an insurance scheme to insure against natural calamities, particularly cyclone, as the state is prone to it.

The company will work out the product in discussion with the National Disaster Management Authority (NDMA) for coverage of loss of life and homes etc due to the calamities.

Meanwhile, the company has plans to open seven more micro offices in the state in addition to 18 such offices at present.

In the state, under Rashtriya Swasthya Bima Yojana (RSBY), a health insurance scheme of the central government, the company is providing health insurance cover to Below Poverty Line (BPL) families in five districts of Angul, Dhenkanal, Nabarangpur, Keonjhar and Jagatsinghpur. The company has already covered 5, 39,290 BPL families in the state.

PSU General Insurers Latch on to Investment Income

PSU General Insurer

Coming day’s looks promising for the general insurance industry, as on the one hand with rising stock markets there equity investments are soaring, and on the other hand they are reducing discounts on premiums and offloading high risk portfolios. This scenario looks to be a best possible bet for them to make up for their underwriting losses.

All four PSU general insurers – New India Assurance, National Insurance, Oriental Insurance and United India Insurance are optimistic about a better equity investment this fiscal.

The investment income of New India Assurance grew over Rs 300 crores in April-December 2012 to Rs 2,055 crores from Rs 1,709.14 crores in the previous fiscal. More than half of this investment return has come from its equity portfolio. The company say that since it is an active participant in the capital market, it analyse the stock movement well and get invested in it.

Oriental insurance also registered a profit of around Rs 450 crores for the quarter ended December 2012. The total investment income of Oriental insurance and book value stands now at over Rs 1,700 crores and Rs 1,100 crores, respectively.

The case is no different at United India insurance, where the total investment income came in close to Rs 1,500 crores in April-December.

As of 5 February 2013, the stake value of National insurance and Oriental insurance stood at Rs 4,298 crores and Rs 4,429 crores, respectively.

Investment portfolios can sometimes yield returns that can cushion the impact of a poor underwriting performance. An underwriting performance refers to profits after claims payment and expenses. Of late, PSU general insurers have been under strain on this front, faced with bleeding portfolios on third party policies, group health and fire.

In a bid to curtail losses from group health insurance portfolio, the finance ministry last year had suggested that insurers should do away with loss-making businesses, cut down on discounts and take steps to make it a less competitive scenario for themselves. These steps has lead to a overall drop of around 4-5% in combined loss ratio (losses incurred plus adjusted expenses) for all the four PSU general insurance companies.

Underwriting loss of PSU general insurers declined by 22.94% to Rs 5,817 crores in FY’12 from Rs 7,549 crores in FY’11.

PSU General Insurers Planning to Expand Abroad

PSU General Insurer

To tap the Indian Diaspora, four public sector general insurers –New India Assurance, Oriental Insurance, National insurance and United India Insurance – are considering to expand their operations to other countries in the next financial year.

Given the large number of Indians and Indian businesses in South-east Asia, West Asia and Africa, these regions are emerging as preferred destinations.

Oriental Insurance: It is currently present in Dubai, Kuwait and Nepal. It is the only Indian company to have operations in Qatar. It is also planning to partner a reinsurance company in Nepal, subject to government and Insurance Regulatory and Development Authority’s (IRDA) approvals. The company’s current equity in the insurance pool in Nepal would be transferred to the new Insurance Company. The insurance pool in Nepal was created to provide reinsurance cover against damages resulted from terror activities.

New India Assurance: It is keen to extend operations to Canada, Qatar and Myanmar. At present, company has 27 offices across the globe. Company is also exploring opportunities across Africa. Company also has presence in Nigeria.

United India Insurance: It would seek to expand in South-east Asia and West Asia in next financial year. Company is seeing opportunity in Sri Lanka because several Indian businesses are based there.

National Insurance: At present it has one international office and it is planning to expand to other areas.

Four PSU General Insurers, Life Insurance Corporation of India (LIC) and General Insurance Corporation of India (GIC) have a joint venture called ‘KenIndia’ in Kenya that offers life, non-life and health insurance products.

Four PSU General Insurance companies are also considering forming a joint venture to expand in Africa.

New India Assurance Planning to Launch Zero Depreciation Policy for Two-Wheelers

Zero Depreciation Bike Insurance

Country’s largest General insurer, New India Assurance is planning to launch a zero depreciation policy for two-wheelers. At present, company is offering zero depreciation policy for four-wheelers.

In a zero depreciation policy, the customer gets replacement of its old parts with a new one in case of a need, which is not the case in normal car insurance, for a nominally higher premium.

New India Assurance’s Net Profit More Than Doubled in H1FY’13

new indiaPublic sector general insurer , New India Assurance’s net profit has more than doubled to Rs 205 crores in the first half (April-September) of financial year 2012-13 as against Rs 95 crores in corresponding period last year. This rise in profitability is driven by sound growth in personal and retail lines along with higher premium in motor third party insurance segment and fire insurance segment overseas.

Global premium of New India Assurance during first half of FY’ 13 grew 17.48% to Rs 5,838.60 crores, while domestic premium increased by155% to around Rs 5,000 crores, overseas premium increased by 34.14% during first half of FY’13.

Company is hoping to cross a global premium of Rs 12,000 crores this fiscal. Company’s focus will be on retail, personal, SME and rural segments in the near future.

Company’s combined loss ratio reduced to 124.91% by the end of September 2012 from 129% last fiscal.

Company’s claim ratio reduced to 88.29% at the end of September 2012 in the health insurance segment.

Company will set up another 300 micro offices in the next few months in order to increase its penetration in rural and semi-urban areas.